Candy makes the world a better place!! It brings out the child in every adult, and makes every child's eyes light up. Forget about
traditional flowers and balloons send a candy bouquet or candy box. Our bouquets are filled with all your favorite candies. Surprise someone
with one of our decade candy boxes and give them a blast from the past.
Our Candy Cakes and Bouquets are good for any occasion. Send something they won't expect, forget traditional flowers, cake or balloons. Our cakes include many candy favorites like Reese's, Hershey's, AirHeads, SweeTarts, Twizzlers, Nerds and more.
Cakes are assorted with a variety of candy. Cakes can be customized with your candy choices. We use both snack and full size candy. Customized cakes would be color coordination, theme request, all chocolate cakes. This does incur an additional cost. Please message us with your custom request in order to obtain pricing.
Cakes are made to order and are made in the order in which they are received. Please keep in mind when ordering that this item has a 3-5 business day processing time (this DOES NOT include shipping time)
Due to COVID-19 shipping carriers have been experiencing delays outside of our control especially with USPS, so if you are ordering with a specific date in mind please give yourself time.
*******WARM WEATHER SHIPPING POLICY********
Warm weather months are my favorite time of year - swimming, sun, beaches and nothing makes summer sweeter than candy!!! However, summer is not ship friendly when it comes to chocolate candy specifically. Chocolate and candy made with gelatin are extremely heat sensitive and WILL MELT in temperatures above 75 degrees Fahrenheit. When shipping items during warm weather months or to warm-weather climates, WE RECOMMEND ALL HEAT SENSITIVE ITEMS BE SHIPPED VIA EXPEDITED SERVICE. We can provide ice packs to ensure the best possible protection from the heat. However, not even ice packs are a guarantee.
Libby Lou's Fun Factory is NOT responsible for product damaged in transit due to weather conditions
Libby Lou's Fun Factory is NOT responsible for product that was delivered to its location but sat on a hot porch or in the sun all day.
We only ship orders in warm weather that will arrive by Friday of the same week, so we may delay the shipment of your order to accommodate this. We do not want candy to sit in a carrier's hot warehouse over the weekend. it is best to order early in the week Monday or Tuesday. We do not ship on Friday, Saturday and Sunday. If you order on Friday, Saturday or Sunday it will not be shipped until Monday at the earliest.
If at all possible, have your order shipped to an air conditioned location so it does not sit outside in the heat longer than necessary. Unpack your order promptly and place in a cool place for at least an hour.
MELTED CANDIES ARE NOT A DAMAGE CLAIM. SHIPPERS DO NOT AIR CONDITION THEIR CARGO. ORDER WISELY! ICE PACKS ARE NOT A GUARANTEE. WE DO NOT ISSUE ANY REFUNDS FOR MELTED CANDIES AT ALL. WE RECOMMEND SHIPPING THAT TAKES NO LESS THAN 36 HRS, AND STILL NO GUARANTEES THAT THERE WON'T BE ANY MELTING. YOU ARE ORDERING AT YOUR OWN RISK!
******* RETURN POLICY **********
Because candy is a perishable item, and in compliance with Food & Drug Administration (FDA) policies, Libby Lou's Fun Factory cannot accept any candy for a refund unless it has been damaged in transit (excluding damage due to weather conditions - example extreme heat).
Before finalizing your order, please consider the following:
Taste - Manufactures sometimes change recipes or items don't taste like we remember them. Gummies, taffy, chocolate, etc, will vary in texture, consistency, firmness and flavor with different brands and manufactures.
Color - Candy is often made in small batches and color may vary from time to time. Color may also look different in person than on your computer screen.
Mistakes and Cancellations - Check your order carefully before hitting the submit button. As soon as you finalize your purchase, we are working on your order and it cannot be cancelled. If you do wish to cancel your order, PLEASE CALL US. If your order has not been completed, we will be happy to assist you in a cancellation. However, if the order has already been fulfilled, we will be unable to cancel it. Of course, if we make any mistakes with your order, we will take full responsibility and work with you on correcting the problem.
We do not issue refunds. If there is a problem with your order we will be happy to work with you to resolve the problem.
Please contact us immediately if there is a mistake with your order so we can correct it as soon as possible. We work hard to ensure your order is filled accurately, but mistakes can and do occur.
If your product arrived damaged or you have any problems with your order, PLEASE RETAIN ALL PACKAGING, INCLUDING THE SHIPPING BOX, PACKING MATERIAL, PACKING SLIP AND PRODUCT PACKAGING. Then, please call us or email us at firstname.lastname@example.org or 614-414-2377 within 24 HOURS of receiving your order to discuss any issues or questions. Our customer service is available Monday - Saturday 10am - 6pm and Sunday 12:00pm -5:00pm. Phone 614-414-2377. We will request that photographs of the damaged product and all packaging materials to be emailed in order to assess the situation and damage prior to initiating a solution.
PLEASE BE CAREFUL TO PROVIDE US WITH AN ACCURATE SHIPPING ADDRESS TO ENSURE A SPEEDY DELIVERY.
LIBBY LOU'S FUN FACTORY IS NOT RESPONSIBLE FOR AN ORDER SHIPPED TO THE WRONG ADDRESS DUE TO AN INCORRECT ADDRESS ENTERED BY A CUSTOMER.
PLEASE MAKE SURE THE SHIPPING ADDRESS IS COMPLETE WITH FLOOR, SUITE, APARTMENT NUMBER, ETC.